MSVU Social Media Course Blog

Just another WordPress.com weblog

I’ll put my virtual foot in my mouth…

Foot in MouthWow! Just hours after my May 25th weekly blog review, Hey SocialMediaGroup, Update Your Darn Blog…,  SMG’s Founder and CEO Maggie Fox replied:

 

“You’re right – you’re right! We have been struggling to keep our blog relevant and updated. The irony of course is that the reason it’s been such a challenge is that we’re so busy with REAL client work, and our clients take precedence over self-promotion, fortunately/unfortunately (depending on your perspective).

Nevertheless, thanks for the poke – you’re right, we should be setting a better example!”

I was floored. I certainly did not expect to receive a response from SMG’s CEO–let alone such a quick and thoughtful response. While I poked at SMG in my orignal post for not setting a good example for social media newbies, I must say that they set an incredible example in responding to my post:

1. The response came straight from the CEO–it made me feel like my opinion really mattered to the organization.

2. Maggie Fox acknowledged my accusation, and offered an explanation as to why their blog hadn’t been updated as frequently as they’d like.

3. They reposted my blog entry as a comment on SMG’s blog, for all their viewers to see. This shows that SMG has nothing to hide–not even harsh criticisms from student blog-monitors like myself. (This also created a link to our class blog from SMG’s website–promotion for us, woo hoo!)

4. Fox acknowledged my comment once again on SMG’s blog, promising to do “a better job of getting [their] insights out there.”

5. Since then, SMG has posted several new articles which I look forward to reviewing here!

I definitely understand where Maggie is coming from. It’s a huge challenge to keep a blog updated and relevant, especially when you’re busy. Between classes, part-time work, family affairs and fighting the flu, I have to confess that I haven’t posted to our blog in a week (sorry DeNel). (Lucky for you guys, I’ll be bombarding our blog airways over the next few days with an array of thoughts and arguments to make up for my recent lack of input.)

Which brings me to an interesting question: why do we put social media on the back burner? In both my case and Maggie’s, we neglected our blogging responsibilities when more pressing responsibilities arrose. Why is blogging less pressing anyway? Is it because the online world isn’t as tangible or real? Does this present problems for companies striving to communicate and meet deadlines in the virtual world?

Advertisements

June 2, 2009 Posted by | Review of Monitored Site | , , , , , , , | 5 Comments